Travel agencies are more about selling advice to your clients than holidays. Your customers want to be reassured about how they can hire a car, or what local customs they might need to adhere to. The difference is that the former sells the holidays, while the latter organises them. It’s possible to set up as an independent tour operator but there is a lot of competition for big firms that have the buying power to keep prices lower.

You must be able to demonstrate this, normally by holding commercial documentary evidence, for example an agreement or contract. Further information on intermediaries acting in their own names can be found in VAT guide . You are not necessarily an intermediary if you receive commission from a customer – you must look at the documentary evidence, for example, contracts and how the supply is advertised to your customer.

Continue your experience on the Costa del Sol

Plus, all flight-inclusive package holidays are ATOL-protected, so beach-lovers rejoice; when you book a package holiday with us you can rest assured that you’re in good hands. We are On the Beach and we’re proud to be one of the UK’s leading online retailers of beach holidays. This is where your principal, for example, the tour operator or travel provider, takes on responsibility for invoicing your supply to them. They can only do so with the prior permission of both you and their local VAT Business Advice Centre.

There is a time limit on chargeback claims – typically 120 days from the transaction processing date, or from when you expected to receive the service if it’s being delivered. Your credit card provider or bank should then provide you with the relevant forms for completion to receive your refund. Check your travel insurance policy to see if changes and cancellation due to unforeseen events are covered. You can change your consent settings at any time by unsubscribing or as detailed in our terms. Our newsletter contains inspiration and offers to get you on the beach. Submit your email address and receive exclusive information and great offers about the Costa del Sol.

  • We’ll help you to build your quote and explore any other insurance needs.
  • Relevant management experience in other areas of the leisure or tourism industry, such as hotels or airlines, is likely to increase your chances.
  • There’s a huge amount of planning that needs to go into launching a travel agency.
  • You should keep an eye on the gov.uk website for foreign travel and updates.
  • It’s also possible to complete postgraduate study in areas such as leisure and business.

To find the contact details of all current ATOL holders check our online database. According to the 2018 Hosted Travel Agent Fee Report, the top hosted charges were for domestic air, international air, FIT , rail and air-inclusive packages. This provides good insight into how they make their money, however, surprisingly 53% of agents did not charge fees in 2018. Commission and charges aside, the agents make money through pricing up fares, commission and for the bigger agencies, compensation awarded for reaching pre-determined sales goals.

Key skills for travel agents

All our branches are registered members of the Association of British Travel Agents and the International Air Travel Association , giving you peace of mind that your holiday is protected. TV travel shops are another area of opportunity with several of the major travel agencies having their own satellite and cable TV channels. Vacation or temporary work experience in a sales environment, as well as experience of foreign travel (e.g. as part of a gap year or summer placement) will enhance your application. The ability to communicate effectively in different languages is also helpful. An awareness of the current trends in travel (e.g. sustainable tourism) and knowledge of popular and upcoming destinations is also important. Your responsibilities will usually include the daily operational management of the agency, sales targets and development, staffing and financial management.

Never intending to be a walk-in business, his main research was establishing links with the banks because he needed an £80,000 bond to start off. Reassuring policies, such as refund protection, are therefore a good idea for new travel agencies. At Startups.co.uk, we test and rate website builder tools, and we’ve identified Wix as one of the best hotelsaintpaulrome.com you can choose for creating a business site. Wix even has a selection ofcustom website templates designed specifically for travel agencies– you simply drop your own company information, wording and preferred imagery into your chosen template. Please check any travel insurance documents to see if there is sufficient cover to allow a refund.

Pay in instalments

Start up companies may wish to progress to ABTA when they are more established. Baldwins Travel is an award-winning travel agent in Kent and Sussex, recognised by the travel industry as the leading independent travel agent in the South East. We’re proud to have been awarded ‘Travel Agent of the Year – London and the South East for 14 consecutive years and to have been crowned ‘National High Street Travel Agent of the Year’ four times since 2014. Our name probably says it all, but in case there were any doubts – we’re all about beach holidays!